Service Station | Remote Estimating

Service Station is a live call answering service

Are you ready to scale your glass business? Service Station is the solution to growing your business without hiring and training new CSRs.

We are a 100% U.S. based team specializing in flat and auto glass. Our team is trained to estimate showers, windows, table tops, auto glass, and more.

How can we help you?

Increased Sales

Take the grind of cash sales off your plate. We’ll take your calls and turn them into profitable jobs with down payment. Our team specializes in sales for auto glass and flat glass.

Call Answering

Finally your ISRs, techs, and YOU can get more done with fewer distractions. Focus on walk-in customers, ARs, glass ordering, account development, marketing, and team meetings knowing your calls are being handled.

Scalability

Say goodbye to new-hire training when you want to grow. Our glass industry trained team is ready for you and will flex up to meet your needs.

Technical Expertise

Our team is experienced on everything from chip repairs to complex shower enclosures. You only do auto glass or flat glass? No problem. Our team is cross-trained to handle any call.

Local Feel

Our team is 100% US based. We are eager to learn the ins and outs of your operation and deliver customer service that feels like it's coming from your shop.

Results

Monitor the number of leads, % closed, and won job totals in real time with a personal dashboard.

Schedule a Meeting With Us!

It starts with a great team

The Service Station Culture

We recognize that in 2023, customers place a high value on having a positive experience with the company they choose. That's why our priority is creating a culture that is positive, professional, fun, and easy to work with.

The Hiring Process

Our team goes through an extensive hiring process to ensure you're getting exactly what your business needs. We guarantee you won't find a better crew to work with than the Service Station team.

100% U.S. Based

Service Station is split into various groups to better take care of specific regions. Every glass shop that works with us can be rest-assured they will have a consistent crew of the same individuals answering calls on their behalf.

Meet the Crew

Don’t just take our word for it

Hear from some of our amazing customers who use Service Station to ease their workloads.

"Our customers feel like they are speaking with someone from our shop every time the phone is answered."

David & Meagan Nash

Owners, Glass Doctor of Metro Atlanta

"These guys have taken what was a hectic high stress work area into a relaxed, focused, manageable process."

David Herrli

Owner, Glass Doctor of Elkhart

"We have no restrictions on scaling now, because we can take however many calls we need, and those calls are being converted to deals."

DJ Sorensen

Owner, American Glass & Glazing

"It's a way of doing business that answers a lot of things in the market today, including a shortage of labor."

Mike Gai

Owner, Glass Doctor of Western Washington

"...it allows us to concentrate on jobs and not on the quoting."

Matthew Cooney

President, House of Glass